The Texas Department of Public Safety (DPS) has added additional Saturday appointment availability at select driver license (DL) offices for customers needing to renew or replace their Texas DL or ID cards. The Sulphur Springs office will offer a limited number of appointments on Sept. 19 and Sept. 26 to help drivers handle these specific transactions. The offices will be open from 8 a.m. to 5 p.m.
Nearly 700,000 Texas DL/ID cards expired while DL offices were closed due to the COVID-19 pandemic. By offering Saturday service for renewal and replacement appointments only, DPS is working to provide customers with expired cards an additional option to handle their DL transactions. The department anticipates adding more Saturday appointments in the coming months.
Scheduling an appointment
As a reminder, DPS launched an appointment solution in May, and all services at DL offices are now conducted by appointment only. DPS moved to appointments only as part of our efforts to provide additional convenience, reducing the time Texans spend waiting in line. Customers can now book appointments for a specific day and time up to six months in advance. To schedule an appointment or check availability, visit the online appointment scheduler.
Upon arrival at the DL office, customers can check-in using the kiosk inside the office or from their mobile device. Customers can only check-in up to 30 minutes prior to their appointment time. Due to social distancing requirements related to COVID-19, we ask that customers who arrive more than 30 minutes in advance of their appointment wait in their vehicle until it is time to check-in. DL offices have implemented additional protocols to ensure a safe environment for customers; read about these measures here.
Extension Remains in Place
It’s important to remember that the extension for expiration dates that was granted in response to COVID-19 remains in effect. The extension means that if your Texas ID, DL, commercial driver license or election identification certificate card expires on or after March 13, 2020, it falls under the period covered by the State of Disaster Declaration related to COVID-19 and will remain valid for 60 days after which time DPS issues a public notice that the extension period for the disaster declaration has been lifted. At this time, this 60-day notice has not been issued, and Texans still have time to conduct their renewal transactions.